Hollandaudiotours

Frequently Asked Questions

How does it work?
It's easy. You find a tour you like, you listen to the sample, you buy the tour. After you pay, you will receive a download link. You download the audio tour to your computer and upload it to your MP3-player, like an iPod.
The audio tours all start with some general info about where the tour will start and some general background info about the city or theme. You will also receive a map of the tour, that you will be able to print, or if you choose, open on your mp3-player if your device allows you to do that. You will go to the starting point and just start the tour. Take your time. Listen to the tour. In between POI's (Points of interest) you will get the direction to the next POI. You can stop the tour at any time. On the map you will find the track numbers for the different POI's so you will be able to find the right track fast when you want to resume the tour. This can be of great help when your feet start to hurt and you want to finish the tour another day.

I found an inconsistency in the tour. What do I do with the knowledge?
Email us about any inconsistency you found! Please go to the page: Report an update and let us know!

The tour I am looking for is not there. Now what?
If you are going to visit a certain city in the Netherlands, and you are looking for a unique way to experience that place, but cannot find the audiotour on our website, chances are we are already working on it. Please subscribe to our periodic newsletter to stay updated, or visit us on Twitter and Facebook for even more regular updates.
If you are looking for a custom audio tour, i.e. for your business, please contact us through email.

My audio tour does not start. Now what?
Please email us directly. So we can find a way to get it going for you. You can email us through technicalsupport@hollandaudiotours.com. However, if you bought the tour through an intermediate like iPod, Amazon, Napster, and so on, please contact them directly with your problem.